Andreas Uhl, Divisional Head, Corporate Staff (ass. Director)

The corporate staff oversees strategic and interdivisional projects. Specialists are responsible for legal issues, company development, security/environment/quality management, media management, visitor’s office, all issues related to city authorities and parliamentary business as well as case management and insurance and claim services. They coordinate the VBZ’s service centre and activities both in internal dealings and toward the outside world.

Contact address: raffaela.hartmann@vbz.ch

Silvia Behofsits, Head Corporate Communications

The aim of Corporate communications is to support the process of cultural change on the VBZ Züri-Linie and to ensure that we have a motivated and professional workforce that is able to effectively handle the challenges that face us. Communication creates transparency and successfully projects what the company stands for both internally and to the outside world.

Contact address: reto.haehnlein@vbz.ch

Markus Dolder, Divisional Head, Finance & Services

The division Finances & Services comprises the finance department and controlling, IT, Supply Chain Management and future-oriented topics. It is responsible for the financial control of the company. We manage the budgeting and financial planning process. Financial and investment reporting takes place in accordance with the accounting rules of the City of Zurich and the Supervisory Authority of the Swiss Confederation. We ensure transparency with regard to costs and provide the basis for decisions concerning the financial management of the company divisions. Supply Chain Management ensures that the VBZ is supplied with materials, goods and services in accordance with commercial criteria and the principle of free competition. With regard to IT, solutions are developed, implemented and driven forward. This applies to all divisions at the VBZ and all the systems of the Zurich Transport Network as a lead house. In the area of future-oriented topics, relevant future challenges affecting the entire company are addressed. 

Contact address: vivien.ratzenberger@vbz.ch

Christoph Rütimann, Divisional Head, Technology (Co-Director a.i.)

The Technology Division is responsible for supplying and maintaining the components used for public transport, all at competitive prices. The components have to be safe in use, environmentally compatible and technically reliable, and include: buses, rolling stock, operating and communication systems. These responsibilities are handled jointly with the various organisational units of bus maintenance, tram maintenance, central workshop, industrial engineering and technical development.

Contact address: sonja.baumann@vbz.ch

Daniel Issler, Divisional Head, Operations

The Operations Division puts the complex and intricately networked timetable into practice. Over 1,000 employees and around 600 vehicles are in action on the municipal and regional network 365 days a year. These are coordinated by the operations centre and on-the-spot supervisors. For major events or traffic hindrances, the division has to come up with one-off solutions that offer passengers the best-possible service. Operations attaches special importance to updated information about its customers and quality assurance (in practical terms, punctuality).

Contact address: vbz-office-management.betrieb@vbz.ch

Thomas Hablützel, Divisional Head, Market (Co-Director a.i.)

By controlling the definition of long-term planning for the services that are offered, the Market division promotes future-oriented and economically sound development of VBZ. Customer-oriented tram and bus routes are worked out and communicated in close cooperation with the Zurich Transport Network (ZVV) and the municipalities. For companies and their employees, we also offer mobility solutions that perfectly meet the applicable requirements. In our mobility solutions, we think beyond the public transport network and promote easy access to the overall system of shared mobility through innovative projects. For event organizers, we are the ideal transport partner thanks to our expertise and capacities. Event visitors benefit from this in more than one way: Along with the needed transport services, it is possible in many cases to offer visitors free travel to and from an event. With its appealing products and services, our Traffic Media Team keeps your advertising in our vehicles in view of the 800,000 passengers who ride our network every day. At all of our physical and digital points of contact, we give our customers competent and friendly advice on a wide range of topics in the area of public transport.

Contact address: christina.tomaselli@vbz.ch

Urs Feuz, Divisional Head, Infrastructure

VBZ Infrastructure operates the oldest and largest network of trams and trolleybuses in Switzerland with its “Züri-Linie”. Along with 173 kilometres of track, its infrastructure includes the central workshop and an additional 18 operations buildings. Some 160 employees in the areas of construction project management, property management, digitalisation and maintenance as well as in the staff departments make a major contribution towards realizing the corporate vision through planning, refurbishment and upkeep of the infrastructure and buildings.

Contact address: maren.hannappel@vbz.ch

Sarah Gemperle, Division Managment Human Resources

The company’s human resources division is planning and directing all processes concerning employees with the objective of obtaining the best-suited employees for VBZ, developing them and building their association with the company. The HR strategy at VBZ sets down the main thrust of human resources work over the middle and long-term.

Around forty employees in the Divisions of HR Consulting, Recruiting, HR Marketing & Employer Branding, HR Shared Services, Human Resources Development & BGM as well as professional development advise and support the employees and their superiors in various areas and make a contribution to the implementation of the corporate strategy.

Contact address: VBZ-hr-Sharedservices hrs@vbz.ch